Billing and Cancelation Policy


ToolHeadsCrate offers a month to month subscription crate service.  By only offering a month to month subscription service it saves the consumer from paying large upfront lump sums of cash and committing to a 3-month, 6-month or even a 12-month contract.  We feel this is a much more simple, ethical and fair way to do business.  

Automated Billing:

When you purchase and checkout with the either the Basic, Standard or Premium crates you will be automatically enrolled into automatic billing and automated subscription service.  You will be billed on the 15th of each month or the prior business day if the 15th is on a weekend or holiday.  The service is month to month not requiring a long commitment or contract if desired.  The automated billing and subscription process will stay active until you as the consumer decides to cancel it.  See section 21 of the terms of service or the ToolHeads Crate Billing and Cancelation Policy and the Terms of Service Policy on 

Cancelation Policy

When you are automatically enrolled in ToolHeads Crate subscription monthly service you will be billed on the 15th of every month for the monthly crate you have chosen.  If the 15th falls on a weekend or holiday it will be the prior business day.  You can cancel at any time with no fees or penalties if it is before the 15th of the month.   After the 15th of the month we have already purchased the required inventory for the next outgoing crate.  Example, if you are a subscriber and you cancel on the 13th of July then you would not be billed for the August crate and no farther crates.  Example 2; if you cancel on July 21st you have already been billed for the August crate and would be past the deadline.  You would still receive the August crate, but you would not receive the September crate.  You can cancel by phone 866-543-2371and will be required to verify account information or you can cancel by logging into your account on


Thank you for your business and support. 

ToolHeads Crate Team